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Website Terms of Use

Last updated: October 2026

These terms govern use of the Chiwo Global Adventures Limited website. By using the site, you accept these terms. If you do not accept them, please do not use the site.

These terms apply to the website itself. Travel arrangements are governed separately by our Booking Terms and Conditions. Our handling of personal information is governed by our Privacy Policy.

Who We Are

Chiwo Global Adventures Limited is a tour and destination-management company registered in Kenya.

Where applicable, we operate under the licensing requirements of the Tourism Regulatory Authority.

Contact: Email: [email protected] Phone: +254 721 885421 Address: Pioneer House, 1st Floor, Suite 111, Kenyatta Avenue, Nairobi, Kenya

Using This Site

You may use this site to:

  • Read about our services and destinations
  • Send an enquiry
  • Request a quote
  • Contact us about travel arrangements

You must not use this site to:

  • Transmit unlawful, misleading, harmful or offensive material
  • Attempt to gain unauthorised access to the site, its systems or related accounts
  • Interfere with the site’s operation, security or availability
  • Introduce viruses, malware or other harmful code
  • Use automated means to extract, copy or monitor site content for commercial purposes
  • Reproduce, distribute or exploit site content without permission
  • Use the site in a way that infringes another person’s rights or breaches applicable law

Accuracy of Information

We take reasonable care to keep information on this site accurate and current, and we review it periodically.

Travel information changes frequently and often without notice. Park and permit fees, visa and entry requirements, health and vaccination rules, opening hours, flight and transport schedules, road conditions, weather, accommodation availability and wildlife movements are controlled by third parties or affected by conditions outside our control.

Information published on this site is general guidance. It is not a substitute for current official advice or for the specific confirmation provided when we prepare your quote.

Where accuracy matters to a decision you are making, confirm the information with us or the relevant authority before relying on it.

Descriptions of wildlife, migration timing, weather, landscapes and travel conditions reflect broad patterns rather than guarantees. Animal sightings, river crossings, views, weather conditions and specific wildlife behaviour cannot be promised. A wildlife event not occurring, or an animal not being seen, does not mean that a service described on this site has not been provided.

Enquiries and Quotes

Nothing on this site is an offer capable of acceptance.

Submitting an enquiry does not create a booking, contract or obligation for either party. A booking exists only when we issue written confirmation in accordance with our Booking Terms and Conditions.

Prices are not published as fixed packages because costs depend on travel dates, accommodation, group size, transport, permits, availability and other itinerary details. Any price given to you will appear in a written quote prepared for your specific trip.

Quotes are subject to availability, supplier conditions and the terms stated in the quote. They are valid only for the period shown in that document.

Content and Intellectual Property

The text, photographs, images, video, maps, itineraries, logos, graphics, layout and design on this site belong to Chiwo Global Adventures Limited or are used with permission.

They are protected by copyright, trade-mark and other intellectual-property rights.

You may view, download or print pages for your personal, non-commercial use when planning travel with us.

You may not, without our written permission:

  • Copy, reproduce, republish or distribute site content
  • Use site content for commercial purposes
  • Create derivative works from our itineraries, wording, images or design
  • Remove copyright, trade-mark or ownership notices
  • Use our name, logo or branding in a way that suggests a connection, endorsement or partnership

This website may link to third-party websites, including park authorities, government agencies, suppliers, accommodation providers and other travel resources.

These links are provided for convenience. We do not control third-party sites and are not responsible for their content, accuracy, availability, security or privacy practices.

A link does not mean that Chiwo Global Adventures Limited endorses the third party, its services or the information it publishes.

Website Availability

We aim to keep this site available and functioning properly. However, uninterrupted, secure or error-free access cannot be guaranteed.

We may suspend, withdraw, restrict, change or update any part of this website without notice, including content, features and availability.

We are not responsible for loss caused by temporary unavailability, technical faults, delays, interruptions, maintenance, internet failures or circumstances outside our reasonable control.

Liability

To the extent permitted by law, Chiwo Global Adventures Limited is not liable for loss, damage, cost or expense arising from:

  • Use of, or inability to use, this website
  • Reliance on information published on the site
  • Inaccuracy, omission, delay, interruption or unavailability of site content
  • Information or services provided by third parties
  • Changes to travel conditions, fees, schedules, entry rules, permits or supplier availability
  • Wildlife movements, weather, natural events, road conditions or other circumstances outside our control

Nothing in these terms excludes or limits liability where it cannot lawfully be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

Nothing in these Website Terms of Use changes the rights or obligations that apply to a confirmed travel booking under our Booking Terms and Conditions or applicable consumer law.

Privacy

Our handling of personal information is explained in our Privacy Policy.

If you submit an enquiry or otherwise provide personal information through this site, you acknowledge that we may process that information to respond to your request, prepare travel arrangements, communicate with you and meet applicable legal obligations.

Personal data is handled in accordance with applicable Kenyan data-protection law.

Changes to These Terms

We may update these terms from time to time.

The “Last updated” date at the top of this page shows when they were most recently changed. The version published on this page applies from that date.

Governing Law

These terms are governed by the laws of Kenya.

The Kenyan courts have jurisdiction over disputes arising from these terms or use of this website, subject to any rights you may have under applicable law.

Contact

Chiwo Global Adventures Limited Pioneer House, 1st Floor, Suite 111, Kenyatta Avenue, Nairobi, Kenya Email: [email protected] Phone: +254 721 885421